Now Hiring Policy and Program Services Coordinator

The Policy and Program Coordinator provides administrative and clerical support to the Policy and Program Services Departments (Departments) through meeting, travel, and event coordination; legislative tracking; technical assistance facilitation; resource and information oversight; and other duties as assigned. The Coordinator exercises judgment to independently identify problems and challenges within the realm of their responsibility, research options, and propose workable solutions, thereby making a substantive contribution to the administration of the Departments. 

 Salary: $51,000

Essential Functions

Administrative Responsibilities 

• Coordinate the daily activities of the Departments, such as phone coverage, resolving equipment issues, and responding to requests for information 
• Record and transcribe minutes for Public Policy Workgroup meetings and Legislative and Public Policy Committee meetings 
• Organize and maintain Departments’ electronic files; compose and type routine correspondence, format charts and tables; utilize a variety of online electronic reporting systems and other computer software programs as needed 
• Provide technical support for the Protection from Abuse Database (PFAD) including sharing responsibility for answering, screening, and returning PFAD calls; providing reliable information and referral in response to PFAD inquiries; entering PFAD technical assistance information into the POD database 

Policy and Legislative Support 

• Monitor activity in the Pennsylvania legislature, including committees of jurisdiction, and track legislation consistent with PCADV priorities through Pennsylvania Legislative Services (PLS) 
• Maintain research on each district’s legislative membership and positions respective to PCADV policy priorities 
• Support Policy Director in maintaining relationships with policymakers, government officials, and their staff, including participation in legislative meetings 
• Prepare and proofread policy materials and resources as requested, including committee, board, and grant reports, newsletter content, and social media copy 

Meeting, Event, and Travel Coordination 

• Assist in coordinating, scheduling, planning, and hosting Departments’ and organizational virtual and in-person events, meetings, conferences, training, workshops, webinars, and conference calls. Attend events to provide in-person support, including annual events at the PA Capitol 
• Work independently to identify and set up necessary equipment and operate diverse technology for webinars, staff training, and meetings 
• Coordinate PCADV staff travel and negotiate travel rates 

General 

• Attend and participate in PCADV staff meetings, Board and Membership meetings, and in-service training as requested 
• Perform other duties as assigned 

Education and/or Experience 

Minimum of three years experience in administrative support, preferably with some knowledge of the legislative process.

Communication Skills

• Excellent written and oral communication skills.
• Ability to communicate effectively and courteously in person and virtually.

Computer Skills

• Proficiency with computers, Macintosh preferred 
• Proficiency using Microsoft 365, including Teams,  Sharepoint, OneDrive, Forms, Word, Excel, and PowerPoint 
• Proficiency using Pennsylvania Legislative Services, Paycom, and  Acrobat Professional preferred 
• Experience with Zoom and Teams virtual meeting platforms 
• Willingness to learn and apply electronic technologies 

Other Experience and Requirements

• Demonstrated experience in essential support functions: word processing, formatting, file maintenance, editing and proofreading, web-based research, and database utilization.
• Demonstrated ability to record; and transcribe official minutes of lengthy, complex meetings and discussions.
• Demonstrate knowledge of domestic violence and understanding of related issues.
• Awareness about cultural and socioeconomic topics of importance; how these issues apply to domestic violence intervention, prevention, and services.
• Commitment to PCADV’s mission, vision, and core values statement.
• Ability to maintain confidentiality.
• Ability and willingness to work cooperatively with a diverse group of people.

Reasoning Skills and Other Abilities

• Initiative and ability to work beyond instructions, and good problem-solving skills  
• Demonstrated ability to handle multiple tasks at one time effectively 
• Demonstrated ability to develop and maintain cooperative relations with a diversity of individuals, organizations, and government agencies 
• Demonstrated ability to manage time, evaluate progress, and adjust activities to complete work within established time frames; ability to work independently and collaboratively 

Physical Demands

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to talk, hear, and listen. The employee frequently moves and sits. Specific vision abilities required by this job include the ability to adjust focus. 

Work Environment

The work environment described here is representative of those employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position is able to be performed remotely so that the work environment may vary depending on the employee’s preferred working conditions.  

Belonging, Dignity & Justice (BDJ) Statement of Responsibility For Staff

At PCADV, we embrace diversity and our collective strength. We believe in creating a community where systems support all so everyone can thrive. PCADV is committed to actively growing and developing in the areas of diversity, equity, and inclusion for all who serve within the organization. We are passionate about building and sustaining inclusive and equitable working and learning environments for all employees.  

To sustain a culture of accountability to DEI, every PCADV employee is responsible for the following behaviors and values:  

• Accountability – we improve our organizational culture by engaging in healthy and constructive feedback behaviors.
• Celebrate – we acknowledge and celebrate our diversity through active understanding and respect. Everyone associated with PCADV is expected to engage in allyship, behaviors, make connections, challenge stereotypes and address incidents of unconscious bias.
• Engage – we engage each other by providing tools for success, getting to know others, allowing others to grow, recognizing the efforts of others, and encouraging teamwork through reciprocity with acts of kindness. We center relationship building in our work as colleagues.
• Identifying challenges and problem-solving – We identify gaps in communication, foster an environment of open and direct communication without repercussion, allow others to be and feel heard, define boundaries for awareness and safety, and seek solutions to problems big and small.
• Discovering – we commit to process discovery by highlighting opportunities, finding information, and measuring outcomes of organizational and team goals .