This is a job listing for YWCA of Greater Harrisburg
The YWCA Greater Harrisburg has an immediate need for a part-time Front Desk Night Monitor to oversee the main reception areas within the emergency shelter. Hours for the Overnight Shift: Friday, Saturday, Sunday 12 – 8 a.m. Hours for the Evening Shift: Saturday and Sunday 4 p.m. – 12 a.m.
Primary responsibilities include greeting all visitors and assisting them directly or connecting them with appropriate staff, operating a multi-line phone system to management incoming calls; including domestic violence/sexual assault hotline calls, and operating and monitoring security systems (cameras and doors) to ensure the safety and security of all staff and residents.
Qualifications include a minimum of high school diploma or GED PLUS two years of related experience; demonstrated de-escalation and problem-solving skills to assist staff in handling a variety of situations, the ability to respond calmly and professionally to crisis calls and/or walk-ins; a sensitivity to various cultures, ethnic and social groups and the ability to actively listen and communicate with clients. Bilingual is a PLUS. Additional hours are available if interested, so flexibility is essential. Position requires criminal, child abuse and FBI clearances. Selected candidate will be required to complete sexual assault/domestic violence online training.
Interested candidates should forward their resume, along with a cover letter to firstname.lastname@example.org or by fax to (717) 234-1779 Attention: Human Resources.
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