This is a job listing for Turning Point of Lehigh Valley
Position: Safe House Advocate 3 to 11 p.m.
Shift Position Type: $16/Hr, Essential, Non-Exempt, Full Time, Includes Nights and/or Weekends
The Safe House Advocate position is a full-time, essential, non-exempt position. Turning Point of Lehigh Valley offers excellent benefits, health, and life insurance. Perfect for a mission-oriented person who is compassionate, empathetic, and non-judgmental. Must have excellent “customer service” skills, the ability to handle crisis situations calmly, effectively, and efficiently and is a team player but can also work independently.
The Safe House Advocate’s primary responsibilities are in the areas of crisis intervention services for callers throughout the community, answering our 24/7 helpline, advocacy for all callers, and safe house residents. The Safe House Advocate covers a variety of shifts as scheduled which include weekdays, overnights, weekends, holidays, and other times as needed.
Must be able to operate in a team environment with Turning Point staff and other entities associated with the 24/7 operations of Safe House. Must be a supportive listener to clients in crisis, have strong interpersonal skills, and have a professional demeanor. We are looking for someone who has a minimum of two years relevant work experience in social service or a related field. Must be able to work your scheduled shifts which may include weekends, overnights, and holidays. A degree in social services is preferred but not required. Must be adept at client database management and virtual communication tools such as Zoom.
Preferred candidates will be fluent in English and another language. Must have reliable transportation and a valid driver’s license.
To be considered, all interested parties must submit a cover letter and resume to hr@turningpointlv.org.
Turning Point of Lehigh Valley is an Equal Opportunity Employer.