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Now Hiring Medical Advocacy Partnership Program Specialist

This is a job listing for Safe Berks

Job Description

Core Hours: Full-time, 40 hours per week

Supervisor: Manager of Community Outreach and Response 

Department: Community Outreach and Response

FLSA Status: Exempt 

FLSA Exemption Test: Professional Exemption

Starting Salary/Hourly Rate: $48,000/year 

Essential Duties & Responsibilities (includes but is not limited to the following):

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required.

Position Standards:

Direct Service Delivery Standard

Employee demonstrates a commitment to exceptional service for all individuals seeking assistance from Safe Berks and does so in a manner that is trauma-informed and in line with agency values of safety, respect, empowerment, education, and hope. Employee always maintains confidentiality according to agency requirements, consistently follows agency policies and procedures, and makes good decisions within the boundaries of their position expectations.

Conduct and Behavioral Standard

Employee responds to changing circumstances by being innovative and adjusting behavior to fit different situations. Employee performs work with a calm demeanor in stressful situations. Even in situations that may cause employee personal discomfort, they are able to be flexible and understand and balance others’ diverse views and beliefs.

Essential Skills Standard

Employee has strong communication skills, which are essential to the work of an advocate. They express themselves clearly and effectively when speaking and writing. Employee practices active listening by facilitating two-way communication and ensuring that information is understood by all parties. They share information in a timely manner using the most appropriate method and follow up with individuals requesting additional information, referrals, or assistance.

Essential Requirements:

  1. Foster and maintain relationships with healthcare professionals and their staff.
  2. Participate in healthcare-related task force or other meetings as required.
  3. Provide guidance within the healthcare system to improve policies and procedures regarding the awareness of and response to domestic/intimate partner violence and sexual assault.
  4. Collaborate with various teams or individual professionals to strengthen relationships with Berks County healthcare entities.  
  5. Prepare, schedule, and facilitate/co-facilitate trainings for healthcare providers and their staff at various healthcare facilities throughout Berks County.
  6. Participate in an on-call rotation, including nights and weekends.
  7. Provide direct service to patients/survivors in a healthcare setting. Depending on the needs of the survivor, this assistance includes internal and external referrals, information about the criminal justice system and protection orders through the civil court process, advocacy regarding the safety and health of the survivor and their family, healthcare advocacy, and empowerment counseling.
  8. Provide coverage for the Rapid Response/MAPP advocates at the Berks County Courthouse as needed/required.
  9. Assist/support other staff members of the Community Outreach and Response Department by tabling community events and/or providing outreach programming to social service and other community partners as needed.
  10. Maintain record keeping relevant to program services. 
  11. Maintain annual minimum training requirements mandated by funding sources (PCADV requires 8 DV training hours and PCAR requires 6 SV training hours).
  12. All other duties as determined by supervisor.

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required. 

Requirements

Educational & Experience Requirements:

Employment Experience (amount and kind)

Education (general level required or specific courses)

Other Requirements:

To Apply

Those interested in applying can do so here.

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