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Now Hiring Legal Advocacy Manager

This is a job listing for Women's Center & Shelter of Greater Pittsburgh

 As the WC&S Legal Advocacy Manager, your primary role is to oversee the daily operation of the Legal Advocacy Department. You will provide supervision, training, and support to staff working in the Legal Advocacy Department as they provide direct service through legal options counseling, advocacy and court accompaniment, safety planning, emotional support, case management, and information & referrals. You will learn and understand the essential duties of these positions in order to provide support and direct backup. The successful candidate has a successful track record of effectively managing teams, handling crisis and conflict, making and sustaining systemic improvements, and working collaboratively with internal and external stakeholders. Currently, this role is primarily remote with up to three partial days spent in court in Downtown Pittsburgh. The goal is to be co-located between the Legal Advocacy Department in Downtown Pittsburgh and home office. 

WC&S is a comprehensive domestic violence program annually serving over 8,000 adult and child survivors of domestic violence & facilitating an intervention program to over 500 people who are abusive. We are advocates, grounded in fostering a community of safety, healing, and empowerment for anyone affected by domestic violence. Our Mission is to strengthen our ability to meet the individual and evolving needs of those affected by domestic violence by investing in the growth of our people, deepening community engagement, and amplifying the voices of all survivors. All staff learn about and support the organization’s mission, vision, and values of Safety, Uplifting Others, Compassion, Courage, Equity, Survivor-Centered Advocacy, and Stewardship. 

This role provides you with the opportunity to showcase your leadership, supervision, communication, and administration skills. You will work with a diverse group of clients and co-workers, collaborate with the legal community in Pittsburgh, develop your team, and contribute to the organization’s mission in a variety of ways. If you have an understanding of the legal system, care deeply about the issue of intimate partner violence, have strong technology and administrative skills, and are passionate about using your supervision experience to successfully manage a fast-paced and professional department then we are eager to hear from you. WC&S will offer you an environment that provides endless opportunities to advance your knowledge and skills. 

Here’s what you will do: 

• Oversee the daily operation of the Legal Advocacy Department. 

• Provide supervision, training, support, performance management, and evaluation to personnel within the Legal Advocacy Department; participate in the employee life cycle. 

• Learn and understand the essential duties of positions supervised and provide direct back-up and support to all Legal Advocacy direct and procedural services to victims, including but not limited to: criminal and civil advocacy accompaniment, notification, and assistance; emotional support, crisis intervention, and safety services; individual advocacy; and information and referral. 

• Monitor data collection for grant reporting and assist in the administration of grants (applications, reports, monitoring) for the Legal Advocacy Department; ensure timely and accurate submission of client and other service data. 

• Work with the Chief Legal Officer and all Legal Advocacy Department staff to design, implement, improve, and maintain Legal Advocacy Department programs. 

• Represent WC&S to the public including speaking engagements and internal and external trainings. 

• Work with community systems and Allegheny County legal systems to promote change; work as part of the WC&S Refugee, Immigrant, and Limited English Proficiency (RIL) Team to develop and maintain responsible, relevant, and culturally appropriate services to WC&S clients. 

• Participate in and collaborate with the WC&S Leadership Team; serve as a leader to connect the Legal Advocacy Department with the rest of the agency; actively contribute to agency policy development and implementation. 

• This exempt position requires being available for regular business hours, and as needed. Currently, the position is primarily remote. 

• Perform other duties as assigned. 

Here’s what we are looking for: 

• Bachelor’s degree in social services, criminal justice, or related field required; Master’s degree preferred. 

• At least five years of experience with crisis intervention required. 

• Understanding of the justice system required. 

• At least two years of supervisory experience required. 

• Excellent presentation, written, and interpersonal communication skills in a team environment. 

• Excellent communication and conflict management skills with a demonstrated ability to facilitate healthy, trauma-informed communication in a fast-paced professional environment. 

• Strong command of general technology including but not limited to Microsoft Office Suite is required; familiarity and understanding of information technology, including Salesforce, Tableau, and Zoom strongly preferred. 

• A demonstration of the understanding of abusive family dynamics, including intimate partner violence, cycle of abuse, power and control dynamics, cultural diversity issues and child abuse and neglect. 

• Ability to understand and perform confidentiality and safety procedures. 

• Flexibility to adapt to changing demands and priorities. 

• Experience working in organizations with a successful track record in diversity and inclusion cultures preferred. 

• Act 33/34 and FBI Fingerprinting Clearances will be required. 

WC&S offers a comprehensive and competitive benefits package, including: generous paid time off; health, vision, and dental insurance; short-term and long-term disability coverage; group life insurance; retirement plan; Flexible Spending Account; Employee Assistance Program; paid training and professional development opportunities; and is a Public Service (Student) Loan Forgiveness eligible employer. 

WC&S is an equal opportunity employer and is committed to ensuring that both applicants and employees are treated without discrimination on the basis of race, color, gender identity expression, national origin, age, religion, disability status, sexual orientation/identity, citizenship status, veteran status, marital status or any other protected characteristic. We are committed to providing an inclusive and welcoming environment to all. 


This position will remain open until we find the best candidate for the position. To ensure consideration for an interview, please send a resume and cover letter to the Director of Administration at by end of business on Friday August 6, 2021. 

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